This page is a continuation of our terms and conditions, and as such, cannot be taken out of context or used without reference to our terms and conditions page and other policies which govern our legal framework.
1.1 At Just Geek we believe that your privacy has the utmost importance and as a result, we take extra care to ensure that it remains safe. Your data is stored securely and where possible, also encrypted.
1.2 This policy applies where we are acting as a data controller (i.e. controlling your personal information). We determine how that data is processed and managed.
1.4 As an extension of our terms and conditions, the standard definitions also apply to this document as well.
1.5 You are responsible for ensuring that your personal information held on record is accurate, to the best of your knowledge. We cannot be held responsible for issues arising from out of date information.
1.6 We may update this policy from time to time at our sole discretion. You are responsible for regularly checking this document for updates.
2.1 By using Geekstore.com and any other services that we provide, you agree to be legally bound by this document, in full, in addition to any local laws that may apply.
2.2 We collect data only where strictly necessary and where we have a justified purpose for keeping it. Data that is no longer required is routinely deleted.
2.3 Where possible, we ask for you consent before collecting personal information. Before providing us with any information, it is advised that you carefully read this document first.
3.1 We collect and process your personal data that you enter into our website, regardless of whether or not you have completed a purchase. Types of data that we collect include, but are not limited to: your IP address, geographical location, operating system, browser type, source of referral, length of visit, name, email address, phone number, address, transactional data, account data in addition to the frequency and pattern of your service use.
3.2 The personal data that we collect and manage is as listed:
(i) Email submission forms collect name and email addresses. These are collected for order notifications and marketing updates. You can determine whether or not you wish to receive marketing updates at point of entering your details. This information is stored securely in a database and is deleted upon request. This information is regarded as sensitive.
(ii) Contact forms collect name, email address and phone numbers. These are collected to reply to new queries. This information is stored securely in a database and is deleted upon request. Consent is not obtained before collection but this data will only be used for the above reason. This information is regarded as sensitive.
3.3 We may use third party sub-processors to handle your data. They are as listed:
(i) We use Klaviyo to process and handle marketing subscriptions.
(ii) We use Trustpilot to process and handle email addressing for the purpose of acquiring service reviews
(iii) We use Shopify to process your order.
(iiii) We use Loyalty Lion to manage the Just Geek Rewards program.
These are the only third party companies that will process your data, we will never pass your information onto other third party companies without your consent. If at any time we believe that it would be in your interest to be contacted by a third party, we will always obtain your consent first.
3.4 You may request a copy of all your data that we have on record, free of charge, via the website contact form. We will require some identification to prove that it is you, such as a passport or driving licence. After identification, these documents will be deleted.
3.5 You may request that all your data we have on record be deleted, free of charge, via the website contact form. We will require some identification to prove that it is you, such as a passport or driving licence. After identification, these documents will be deleted.
3.6 Personal data is retained only as long that it is necessary for us to have it. We routinely delete personal information that we no longer have use for or justification to keep. The default period of retention will be determined at our discretion up to a maximum period of five years.
3.7 You may not supply us with another person’s personal data unless you have their permission and we have asked you to do so.
3.8 We may process your data where it is necessary for court proceedings or an administrative out-of-court procedure.
3.9 You can update your preferences at any time. The easiest way to update your preferences is by clicking the link in the footer of our marketing communications. You can also ask for your preferences to be changed or your data to be removed by contacting our Data Protection Officer at the following address:
Welwyn Garden City
3.10 The data we collect about your is under the lawful processing of legitimate interest.
4.1 Your principle rights under this document and data protection laws are:
(i) the right to request and access;
(ii) the right to delete;
(iii) the right to update;
(iii) the right to stop processing;
(iv) the right to restrict processing;
(v) the right to data portability;
(vi) the right to withdraw consent;
(vii) the right to complain to a supervisory body;
4.2 You may exercise any of your rights relating to your personal data by writing to us via the provided contact form on geekstore.com.
4.3 Withdrawal of your consent relating to your data being processed will not affect the lawfulness of data processing prior to the consent being withdrawn.
4.4 If you consider that data processing on our part has infringed data protection laws, you have the legal right to complain to a supervisory body responsible for data protection.
4.5 You have the right to restrict or stop data processing of your information at any time where there is a legal basis to do so.
Our data protection officer is Peter B and can be contacted at the following:
Welwyn Garden City
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